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Crowne Plaza Phoenix Hotel Review: This four-story Crowne Plaza, located in a section of town where there aren’t a lot of places to stay other than basic chain motels, is adjacent to the 200-store Metrocenter Mall and near I-17. The property offers indoor and outdoor pools and hot tubs, a 24-hour fitness center and a game room and arcade, as well as complimentary high-speed Internet access and cheery, stylish rooms with oversize bathrooms. Pillow-top mattresses and seven fluffy pillows per king-size bed create a personal comfort zone. Spice Lounge serves a casual menu and drinks, while Spice restaurant leans toward American fare with Mediterranean and Indian-inspired specialties. The Executive Club floor is preferred by business travelers who can also take advantage of more than 35,000 square feet of meeting space that includes 11 function rooms and a business center. Guests enjoy a complimentary hotel shuttle to the mall and other destinations of their choosing within a five-mile area.