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The Westin Crown Center, Kansas City Hotel Review: From the lobby waterfall (five stories high) to the rooftop Benton's Steak and Chop House (with city views), this hotel has plenty to offer downtown visitors. Over 700 guestrooms and suites come with private balconies, high-speed Internet access and Starbucks-bedecked coffee makers. Complimentary recreation includes sauna, pool, jogging track and basketball court. Tennis is offered at the health club. The hotel resides in Crown Center, an 85-acre complex featuring shops, theaters and a variety of dining venues.