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Email Takes Flight
JetBlue Tries Out In-flight Wi-Fi

The JetBlue Airbus A320
The JetBlue Airbus A320 now offers free wireless service

JetBlue soared to new heights on Dec. 11 when it began offering free, limited wireless service on its “BetaBlue” Airbus A320, making it the first U.S. airline to offer customers this option. Once the aircraft clears 10,000 feet, users can begin communicating online.

Currently the service is limited to using Yahoo email and instant messaging on wireless-equipped Blackberry devices and laptop computers. Since the wireless connection is sent up via ground towers, there are temporary lapses in coverage when the aircraft passes over transmission relays. With an eye towards improving coverage, JetBlue plans to implement additional features throughout 2008, along with adding the wireless service to more airplanes.



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