Since 1969, restaurant, hotel, travel & other witty reviews by a handpicked, worldwide team of discerning professionals—and your views, too.

United Airlines Premium Service -
Travel Feature

Living Large while Flying Commercial

by Alain Gayot

The United BusinessFirst class lie-flat seat
The United BusinessFirst class lie-flat seat

United Airlines BusinessFirst Class Review

With United's p.s. "Premium Service," first class is truly first class. Aside from a super friendly, service-oriented crew, transcontinental passengers (on flights between Los Angeles or San Francisco and JFK Airport in New York) enjoy amenities in modified 757's that rival those in private jet flights.

United BusinessFirst class passengers are treated to a beverage of their choice and warmed nuts, can peruse the distinctive menu, and choose from an assortment of international wines to match their food selections. Instead of the stale pretzels offered by other airlines, they indulge in smoked salmon and sesame-coated tuna appetizer, salad of fresh seasonal greens and tenderloin of beef in Asiago broth with brown butter gnocchi and green asparagus on lunch or dinner flights.

If there's still room after the main course, they can make their own ice cream sundae for dessert with six decadent toppings, and finish off the meal with an after-dinner drink. Fruit and packaged snacks are offered as a pre-arrival refreshment.

United Airlines' Economy in-flight entertainment
United Economy in-flight entertainment

After all that, if a nap is necessary, United BusinessFirst seats can be laid out perfectly flat. Premium-cabin passengers who prefer to be entertained by more than sweet dreams can watch their choice of films or TV shows, or enjoy other entertainment options on a 15.4-inch seat monitor, with complimentary noise-canceling headsets.

Following an extensive redesign in 2013, United's p.s. service now also offers perks to Economy class passengers, such as fresh food options, premium and house wines, beer and spirits for purchase, and complimentary personal on-demand entertainment on nine-inch, in-seat monitors with complimentary headphones.

United BusinessFirst and Economy passengers also enjoy more space and more amenities than they would on a typical transcontinental flight. For a little extra room in Economy, there are more spacious Economy Plus seats located towards the front of the cabin. Every seat on the plane is equipped with laptop power and phone access, as well as Wi-Fi throughout.

Because you almost feel as if you're on a private plane, this is the only commercial transcontinental flight we look forward to boarding!

Rates vary, depending on schedule. For more information, visit United's official website


Related Content:
Top 10 Business Class Airlines on
American Airlines Airbus A321
More Aviation Features and Reviews



Plan a voyage to a tropical paradise aboard one of GAYOT's Best Caribbean Cruises.
Get the 411 on the City of Angels. Find the city's top hotels, restaurants, attractions and more with GAYOT's guide.